Conscious Business (CB) strives to work for the benefit of all stakeholders, or as I have called them previously, interactors.
The colleagues working within an organisation are a key set of interactors and Conscious HR is therefore a key element of a sustainable CB – in my last blog, ‘The Transition to Conscious Business’, I undertook to write about this so here goes.
So, what is Conscious HR other than the HR part of an organisation which embraces CB values?
Like any element of a business or an organisation, Conscious HR benefits from an organisational structure but one that allows flexibility, change and the application of ‘conscious sense’.
I like simple, clear systems and prefer to break the HR cycle down into five distinct areas:
- Record processing
- Redeployment (a much more positive word than ‘termination’!)
It’s helpful to everyone if all of the procedures and protocols are detailed in a Colleague Handbook which is kept updated – in a format which sets out everything from a perspective that is equally valuable to anyone in the organisation, regardless of their perspective – as an ‘us’ document not an ‘us and them’ document.
Set your stall out at the beginning of the handbook and document: ‘why’ and ‘how’ the organisation has chosen the CB journey – these can just be a series of simple statements but will become entwined in everything that the organisation achieves.
Conscious HR is not a one size fits all and is open to individual interpretation. Let me give you some examples and ideas which hopefully give a feeling of what I am trying to convey – I have stated ‘do’ and ‘don’t’ quite a bit – please consider this as thought provoking rather than didactic. Please feel free to challenge me and reprovoke my thoughts!
- Use a job description detailing the role and how it can develop, a list of definitely required skills but not a person description – how can one possibly determine in advance what type of person is best at a particular role?
Ask the interviewee how and why they are the person for the role and you may be surprised by the candidate with the most interesting insight.
Diversity within departments and organisations is a proven key to success unless you are running a private army, in which case CB won’t be high on the list!
Celebrate the fact that we are all different and bring something different to the table – the extrovert, the introvert, the white Anglo-Saxon, the ethnic minority, the clean-cut individual and the alternative dresser all bring valuable values to the table.
- Transparency (internally publishing all colleagues remuneration) may be too much too early on for most organisations but there is a strong argument that a less than opaque system removes a barrier in what is undoubtedly a subject sometimes fraught with petty jealousy and rumour.
- Perhaps start by seeing individual remuneration as a monetary token of exchange which allows a colleague to live their life outside of work. We all need money but try not to set it as an incentive in its own right – if the ingredients are mutually beneficial, an individual will want to achieve their best for the right reasons, not solely for reward.
- Group rewards based on the overall performance of the organisation are a fair and transparent way of encouraging a team ethos and perhaps healthier than an individual bonus system.
- Additional Innovative Remuneration (AIR) is a fun and motivating for all recipients – come up with something which helps to breath the AIR with joy – can be anything – restaurant vouchers, days out, sports events, ‘free’ afternoons off, books, event tickets etc
I think that this is probably enough for one post, so will publish some examples and ideas about Retention and Redeployment in a few days time.
In a recent meeting of people keen on the principles of CB, I did sense that commencing and travelling the journey can be challenging from a simply practical perspective.
Do you think there would be interest in some ‘toolkits’ which assist this process? I am visualising some checklists and flow diagrams which provoke thought and simplify action.
This is something that a group of us are thinking about creating over the coming months for use in our consultancy lives – would be good to know if there is any interest!